ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 4142649881
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) that is sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To get the OTP, first check your internet connection and wait for a strong signal. After connecting, click on "send OTP" and wait for a few moments. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and ensure uninterrupted access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app's new features and functions.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, withdrawn funds can only be from earnings obtained through gaming, not bonus rewards. This means users cannot withdraw collected bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can occur when there are issues with receiving payment.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone other than the account holder. Any winnings made while using the bonus amount can be withdrawn. The bonus earnings themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. In addition, we offer generous welcome bonuses, loyalty programs, and special promotions to enhance your gaming experience. Join ek rummy today and immerse yourself in a world of excitement, reliability, and endless possibilities for victory. From the moment you start playing, our team is here to help you every step of the way, providing personalized support and guidance to ensure you get the most out of your time with us. Whether you're a seasoned gamer or just starting out, our support team is committed to providing you with a hassle-free and enjoyable experience.
Our flawless deposit and withdrawal methods allow you to manage your funds with ease and confidence. We provide support for a wide range of payment options, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring quick and secure transactions. This flexibility enables you to make payments and access your funds whenever and wherever you need to. In addition, ek rummy is committed to delivering top-notch customer service, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or concerns you may have, providing prompt and helpful responses to ensure that you have a seamless and stress-free experience. Whether you're experiencing technical issues or need guidance on how to use our services, we're here to help, always with a focus on your satisfaction and peace of mind.